Saturday, January 10, 2015

Gear: Camp Chef customer service - Passing on Kudos




My Camp Chef stove kept giving me trouble as if the regulator would get stuck in the "low flow mode" (This regulator has this feature). No matter how careful I was to turn everything on correctly. Once stuck it would never clear and become usable. 

I finally sent in a written note to the company even though my stove was several years old. Only used occasionally, stored in its box, inside. I am happy to report Camp Chef stood behind their product. They shipped me a new regulator/hose assembly. I just hooked it up and have good flames once again! Thank You Camp Chef!! I like to pass on Kudos about companies that still do this. It is becoming rare.

Check out their products  http://www.campchef.com/

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